SPPR Consultants does not sell personal information. We use information to provide services, respond to inquiries, improve our website and systems, and communicate with people who have asked to hear from us.
1. Information We Collect
We may collect information that you provide directly to us, as well as certain information collected automatically when you use our website or services.
Information you provide
This may include:
- Your name
- Email address
- Phone number
- Business name
- Website address
- Business location
- Information submitted through contact, lead, booking, or onboarding forms
- Information you provide during calls, meetings, emails, text messages, or other communications
- Billing or payment-related information when you purchase services
Information collected automatically
When you visit our website, we or our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, and interactions with the website.
2. How We Use Information
- Respond to questions, inquiries, or service requests
- Provide, manage, and improve our services
- Schedule and manage consultations or appointments
- Send service-related notices, reminders, and follow-up communications
- Operate lead-management, CRM, automation, and customer communication systems
- Personalize communications and website experiences
- Analyze website performance and marketing effectiveness
- Maintain security, prevent fraud, and protect our systems
- Comply with applicable laws and legal obligations
3. Email, Phone & SMS Communications
If you provide your contact information, we may contact you regarding your inquiry, requested services, appointments, account activity, or other business-related matters.
Where you have provided appropriate consent, we may also send promotional or marketing communications by email or SMS.
SMS consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.
We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver messaging and related services, but only as necessary to provide those services.
4. Cookies, Tracking Technologies & Analytics
Our website may use cookies, pixels, analytics tools, session technologies, and similar technologies to understand website usage, remember preferences, measure performance, and improve our services.
You may be able to control cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.
5. How We Share Information
We may share information with trusted third-party service providers that help us operate our business, including providers of:
- CRM and marketing automation systems
- Website hosting and form services
- Email and SMS communications
- Appointment scheduling
- Payment processing
- Analytics and reporting
- Cloud storage and business software
- AI-powered communication or automation tools
These providers are permitted to use information only as necessary to perform services for us, subject to their own contractual and legal obligations.
We may also disclose information when required by law, court order, subpoena, governmental request, or when reasonably necessary to protect our rights, users, systems, or property.
If our business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or technology can be guaranteed to be completely secure.
8. Your Privacy Rights & Choices
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used.
- Unsubscribe from marketing emails using the unsubscribe link provided in the message
- Opt out of marketing SMS by replying STOP
- Request that we update or correct inaccurate personal information
- Contact us to request deletion of information where legally applicable
To submit a privacy request, contact us using the information at the bottom of this policy. We may need to verify your identity before completing certain requests.
9. Children's Privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites & Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
11. AI & Automated Communications
Some communications or service interactions may use automation or artificial intelligence to assist with activities such as responding to inquiries, routing leads, scheduling appointments, providing approved business information, or managing follow-up.
We may use information you provide to operate these systems and improve service delivery. We do not intentionally use automated systems to make legally significant decisions about individuals without appropriate human involvement where required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
SPPR Consultants
Email: [email protected]
Phone: 805-970-4185
Website: spprconsultants.com