What is Advertising Intelligence? Businesses should have the ability to: from one location. Advertising Intelligence is a digital ads management tool that allows you [...]
Reputation Management - Product Comparison Our Reputation Management Suite allows businesses to syndicate their listings to essential directories and search engines. With 97% of consumers searching for business information online, local businesses [...]
Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly challenging review online suggests that management is proud of their business, and willing to go the extra mile to maintain their reputation!
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce the quality of their business publicly. The good news is that this lets businesses easily monitor and manage their online reputation, a power they can put to good use by responding in a timely manner to the reviews they receive.